HOME | ABOUT BAKSH GROUP INC.
Baksh Group Incorporated (BGI) provides cost-effective services through hosting, consulting and outsourcing for Workforce Management solutions to multi-site, nationwide contact centers. Our talent is comprised of a team of skilled analysts, seasoned consultants and implementation project managers with WFM industry experience and expertise. Collectively we have worked on some of the most challenging and complex operations across various sectors.
As a global leader in workforce management solutions, we solely focus through a comprehensive, integrated, quality-focused service response that is tailored to your business needs. This means delivering innovative solutions and services that enable your contact center to cut costs, improve quality, increase productivity & flexibility, increase overall operating efficiency and enhance management controls.
With strong strategic values, communication and devotion to its clients, products, services & processes, we are committed to working with our clients to deliver comprehensive cost-effective solutions needed to operate and manage a world class contact center.